Privacy Policy for Austrian Alps Explorer

Austrian Alps Explorer is committed to protecting the privacy of our visitors. This Privacy Policy outlines the types of information we collect, how it is used, and the steps we take to safeguard your personal data while you explore the majestic Austrian Alps with us through our online platform.

1. Information We Collect

We collect various types of information in connection with the services we provide, which can be categorized as follows:

• Information You Provide Directly: This includes any information you voluntarily submit to us, such as when you subscribe to a newsletter, participate in a survey, or contact us directly. This might include your name and email address.
• Information Collected Automatically: When you visit our site, we may automatically collect certain information about your device and browsing activity. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This data helps us understand how visitors use our platform and to improve the user experience.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

2. How We Use Your Information

The information we collect is used to:

• Provide and maintain our service, including inspiring content about hiking, skiing, and mountain adventures.
• Improve, personalize, and expand our platform, ensuring it feels fresh, adventurous, and alpine.
• Understand and analyze how you use our service, such as identifying popular trail cards or alpine safety checklist sections.
• Communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes relevant to outdoor travel.
• Detect and prevent fraud and other malicious activity.

3. How We Share Your Information

We do not sell your personal data. We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as website hosting, data analysis, and email delivery. These service providers are obligated to protect your information and not use it for any other purpose.
• For Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

4. Data Security

The security of your data is paramount to us. We implement a variety of security measures to maintain the safety of your personal information when you access our online platform. We strive to use commercially acceptable means to protect your data, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the physical address provided below.

6. Links to Other Websites

Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Austrian Alps Explorer

Alpine View Road 10

A-6020 Innsbruck

Austria